Career Woman

You’ve got this: Dealing with a changed job role


Dr Froswa’ Booker-Drew answers your questions, putting her years of experience and practice into the goal of solving those knotty problems that beset us, and assuring us: ‘you’ve got this’. If you’d like Froswa’ to look at your particular problem, email it


I was hired to do sales, and manage client accounts. But with a change of management, I’ve ended up having all the admin work pushed on me. I hate it. What can I do? Janet.


Very early in my career, I remember I took a position that I felt would lead to a dream opportunity within this organization.  Within a few days, I was disappointed because I didn’t have support, direction or what I needed be successful and I couldn’t take it anymore.  In retrospect, I was so new at the organization that despite their discombobulation, I didn’t give it enough time to see it through and really determine if things would change.  I won’t go into detail but some other things happened to solidify my decision which was good in the long run.  Nevertheless, change in leadership often creates a sense of disruption, frustration and a lack of understanding.

It sounds like in your position, because of the new management, this could be a temporary situation.  I would strongly suggest that you sit down with your new boss and tell them about your role, your interests and your desire to resume sales.  Ask help in prioritizing needs to make sure that you are in alignment with their vision and lastly, ask if this is temporary.  If so, let them know you are willing to assist until there is admin support but it is difficult to do your job and the new duties without help.  If they do not have a timeline of when they plan to make changes or hire an individual to serve in that role, you will have the information you need to make a decision.  Again, I think this is just one of the hiccups of new management in learning systems, processes and people.  Let them know your willingness to be a part of the change by making sure that you have the support necessary to excel and help the company soar.  Check out John Kotter’s work and his book, Leading Change which can offer assistance to leadership (this can help you become viewed as a valuable team member) while some of his key points can help you in getting what you need accomplished.  I can see this being a shining moment for you, Janet, as you get your needs met and help the company move forward. You. Got. This.

About Dr. Froswa Booker-Drew

Dr. Froswa' Booker-Drew is a Partnership Broker. Relational Leadership Junkie. Connector. Author/Speaker/Trainer. Co-Founder, HERitage Giving Circle. She been quoted and profiled in Forbes, Ozy, Bustle, Huffington Post and other media outlets around the world. In addition, she has been asked to speak on a variety of topics such as social capital and networking, leadership, diversity, and community development to national and international audiences. This included serving as a workshop presenter at the United Nations in 2013 on the Access to Power. One of the most impactful life events for her was being a part of the documentary, Friendly Captivity, a film that followed a cast of 7 women from Dallas to India. Honors for her work include: Semi-finalist for the SMU TEDx in 2012, 2012 Outstanding African American Alumni Award from the University of Texas at Arlington, 2009 Woman of the Year Award by Zeta Phi Beta Sorority, Inc. and Diversity Ambassador for the American Red Cross. Graduating with a PhD from Antioch University in Leadership and Change, she also attended the Jean Baker Miller Institute at Wellesley for training in Relational Cultural Theory and completed facilitator training on Immunity to Change. She has also completed training through UNICEF on Equity Based Evaluations, and is the author of 2 workbooks for women, Ready for a Revolution: 30 Days to Jolt Your Life and Rules of Engagement: Making Connections Last as well as a writer for several publications around the globe. WFAA Attention Series: Froswa Booker Drew on Vimeo

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