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Five ways to reduce employee turnover

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Having an employee leave your business can create challenges in scheduling, increased costs for hiring, and a decrease in productivity. As such, it’s important to build a work environment that will make employees want to stay.

You must make your business a place where people want to work, rather than a place they can make money until something better comes along. Here are five ways to do just that and reduce employee turnover.

Perfect your approach to scheduling

Scheduling is usually a nightmare for small businesses. It’s time-consuming to not only create a schedule but also to add up time cards for payroll. Add in employees wanting to change shifts and requesting vacation time, and scheduling starts to feel like a fulltime job. Too much frustration and employees start to head for the door.

Humanity scheduling software makes scheduling a breeze and empowers employees to log on and work out shift changes amongst themselves. Everything is recorded and centralized, and the platform even includes a time clock and payroll function. Your employees will appreciate the simplified approach and reduction of human error on payday.

Hire the right people

Hiring the wrong person increases the cost to your business when the individual inevitably leaves, whether voluntarily or through termination. Ensuring you have the right people in place for the job, and someone that fits in with your organizational culture can reduce the frequency of this occurrence.

Follow strict hiring protocols, and don’t let them lapse to fill a position quickly. Check everyone’s references and be clear about your expectations during the interview process. Ask questions relevant to their job description and follow your gut when making a decision.

Show appreciation

People want to be acknowledged for the effort they put in. Find different ways to show your appreciation. This could be a group dinner or outing, with the bill footed by your business. Perhaps a gift card or bonus based on sales will act as an incentive to keep employees happy and productive. Even something as simple as treating everyone to coffee and sharing your appreciation verbally can make a significant impact.

Think of this idea outside of the workplace. You work all day and come home to mow the lawn. This is an expected task, and your paycheck is the privilege of homeownership. Regardless, it still feels great to have a neighbor or family member compliment you on a job well done. The same validation applies in a work setting.

Know their values and goals

Take time to get to know your people. What are their values and goals? Where do they hope to go from here? Learning more about what matters to your people helps reduce turnover in many ways.

For one, you are building a rapport that shows your employees that the details of their lives matter to you. Secondly, you are opening up an opportunity to give them more tasks relevant to their career path and add value to their time spent working for you. Finally, you get a better estimate of how long they plan on staying in your business, so you can plan for their departure if necessary. However, the first two considerations may delay that departure indefinitely.

Create a culture of respect

It’s up to you to create a culture that cultivates respect for all employees. This means putting policies in place regarding conduct, how people present themselves, what’s acceptable concerning speaking to and about one another and addressing any complaints in a timely fashion.

Business owners and managers must adhere to the same set of standards and lead by example. If your employees are expected to stay late to get work done, stay with them. If your employees aren’t allowed to speak rudely to customers and one another, follow the same principles.

To reduce employee turnover, create a place where people enjoy working and remember the adage “if you find a job you love, you’ll never work a day in your life.”

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