Boss Lady

How human resources staff support CEOs

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The overall health of an organization can be guaranteed when there is a constructive partnership between a CEO and the human resources department.

I am able to better identify the talents, expertise, and experience needed from my company to achieve strategic goals and ensure my business has the correct personnel to reach these objectives. These are the main variables on how HR contributes to the goals of your company.

Strategic planning

A critical role is for HR to understand the company’s goal and what talent is needed to reach these goals effectively and quickly.

Attract the best in the business

As a CEO, the goal is to get the best of the best working for you. A successful HR department can identify and hire leading performers in your industry, not just fill a job opening. Your HR department will best benefit your company by continuously marketing your company in a way that draws the best talent in the industry.

Employee engagement

HR should focus not only on hiring and handling new staff, but also on involving existing workers. It would keep workers empowered and involved by encouraging HR to evaluate employee morale, take action on employee complaints, and promoting the entire command chain.

Turnover

It costs a business, on average, one-and-a-half to three times the annual salary of an employee to hire and train a replacement.Turnover is not only costly, but also interferes with team momentum, poor morale, and decreased growth. CEOs need HR assistance to plan for workforce changes, including modeling scenarios for organizational structure changes, identifying the worst performers, and creating career advancement and retention plans for high achievers.

Compensation and benefits

Don’t discourage your strong-performing employees with low pay. To achieve business sustainability, devise a plan for how you can better compensate your high achievers and also determine if you are paying some of your staff too much. It is important to pay workers at a cost that is equal to their contribution to the organization.

In comparison to compensation, the second most expensive part of having a workforce is benefits. For the near and distant future, CEOs need to be able to forecast all company sales and expenses. HR should be able to add support by including next year’s estimated profit costs, an overview of what is driving the costs, and what potential strategies can be used to control or reduce these costs.

Ensure your HR department is constantly evolving and producing high-end results for your company. A strategic HR team can oversee the structure of the organization, employee relations, and compensation and benefits efficiently. A CEO who does not recognize the benefits the HR department holds, runs the risk of not possessing the wealth of knowledge and experience available to successfully create and grow your organization.

About Andrew Miller

andrewm@thebusinesswomanmedia.com'

Andrew Miller is former CEO of Polycom, Inc. He was appointed Polycom’s President and Chief Executive Officer in May 2010 and became a Member of the Board of Directors shortly thereafter. He joined the Company in July 2009 as Executive Vice President of Global Field Operations.

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