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Improving business process management (BPM) for better workflow


Business processes are carried out by virtually all companies and organizations, regardless of their area of expertise. What is more, skillful business process management (BPM) enables them to quickly and seamlessly achieve business goals and aspirations, as well as to develop and grow their business in a regular and systematic manner.

Using the right, highly functional methods and software to organize workflow leads companies to achieve the best results in the shortest possible timeframe, bringing them closer to achieving process excellence – a key component in making their business objectives a reality.

What is business process management and workflow all about?

Business process management, or BPM for short is an innovative approach to company and organization management, which comprises a number of activities, including identification, analysis, optimization and quantification of business processes, which together make up the BPM workflow. The key focus of BPM is on process optimization – all to ensure full transparency and visibility of all processes, as well as to take care of their improvement in order to make them as efficient as possible and tailored to the current needs of the company.

Implementing a bespoke BPM workflow plays an enormous role in ensuring competitive advantage of modern companies, all thanks to efficient flow of information, tasks and documents, adjusting all the aspects of the company’s operations to the needs of recipients of its services.

As a result, the organization effectively eliminates the risk of downtime, errors or other problems that could disrupt its operations. Other aims of BPM also include increasing the effectiveness and efficiency of day-to-day activities and the systematic improvement of business processes.

Doing BPM the modern way – which tools effectively support it?

Implementing business process management is hardly an easy task – that is why you can take advantage of innovative BPM-class systems to handle it for you. What is the role of these solutions? They enable you to digitalize and automate processes, support task, information and document workflow, as well as ensure that all processes in the organization run seamlessly.

Highly-advanced BPM systems, which support agile solution delivery methodologies – such as Rapid Prototyping or Failure as a Service (FaaS) – enable companies to verify and test process optimization ideas and implementation of new services or customer service forms.

These days, companies can choose one of many IT solutions for managing their business processes. Among them, one class of solutions stands out among the competing product – advanced and innovative low-code platforms that offer far more than standard BPM-class software.

Low-code platforms allow you to build highly functional and bespoke enterprise applications without having to resort to code. One of their key advantages includes the ability to quickly and efficiently implement the required changes to keep up with business growth, as well as adjust the functionality of existing processes to the ever-evolving needs and requirements.

5 steps of proven business process management

But how does the process of process management work in companies and companies? These five steps are the basic framework for successful and efficient control of business processes:

Model planning: First, the target processes of the company are defined. The defined processes are then converted into a process model.

Application: Depending on the business industry, the processes are carried out in practice. The application is IT-supported or, if necessary, automated. All processes and alternatives are prescribed and deviations are excluded.

Control: The course of the process is monitored and visualized.

Analysis: This step compares the status quo with the initial target situation of the company. This results in the optimization potential through analysis.

Iteration: A new planning phase begins, in which the identified need for optimization is included in the revision of the process structures.

Five advantages of effective BPM in the company

Cost efficiency: BPM is one of the driving strategies for maximizing cost efficiency. This allows teams to work better together and fulfill projects within the budget.

Business agility: In addition to recurring, strongly structured processes, modern, adaptive systems can also be used to manage unstructured, derived processes. This also allows rapid and situational response to process changes.

User orientation: A big goal of the BPM is the connection of people and technology. An integration of employees and also customers thus ensures more quality and customer satisfaction. This allows customers to benefit from access to additional information in real time.

Compliance with rules: Changes to laws can lead to a lack of compliance without a flexible BPM system, which can lead to unforeseen costs and penalties. Automated reports can be created by integrating a BPM system into operational practice, including department-specific applications and a uniform view of operations. In this way, compliance with rules can be fulfilled in a cost-effective way.

Employee satisfaction: Efficient BPM creates a pleasant working environment. Planned business processes motivate employees through transparency. This improves collaboration and wastes neither time nor money. Employees can concentrate on their tasks and are more satisfied.

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