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Boss Lady
How to boost your customer service relationships
When you hear the word customer service what feeling does it generate in you? I know I feel grateful when a company treats me well, listens to my needs....
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Confidence
How to deal with conflict in business
Conflict in the business world is more challenging for women than for their male counterparts. Women are socialized into being the nurturing kind. And that aside, we prefer to...
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Boss Lady
Your easiest end of financial year checklist
For those involved in the accounts side of any business, they will know that year end work often begins well before 30 June. The organised and smart business will...
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Boss Lady
5 ways to be more productive
It’s safe to say that we’re living in the most switched on, interconnected and demanding era of all time. Technology has widened the scope of our working hours, to...
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Boss Lady
Refresh your Business: Are you an introvert or extrovert?
Success in organising and operating a small business is highly correlated with an individual’s tendency toward extroversion. Extroverted individuals are sociable, active, occasionally impulsive, and enjoy working with people....
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Confidence
The duality female business leaders fight
Why are the numbers of women who reach the top senior positions within their organisations still a fraction of the male representation? According to Catalyst , in 2016 women...
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Boss Lady
How fear leads to failure
They say the only thing to fear is fear itself. Okay, there may be many other things to keep a wary eye out for, but there is no denying...
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Business of Men
Women doing men’s work – tips to beat the roadblocks
Gender discrimination can happen in any work place, and how you deal with it can often determine your future success. As Tara-Jay Rimmer, Helen Yost and Amanda McCallum have...
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Boss Lady
How your Good Girl Syndrome is letting you down
Knees together, eyes front and pay attention! Those are the echoes of days spent at the desk in class us women often carry with us. And while being the Good...
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Boss Lady
11 things to say instead of ‘I don’t know’
When colleagues and clients ask us a question we don’t have the answer to, we often tend to automatically reply “I don’t know”. If you’re lucky, saying this will...
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Confidence
Low hanging fruit – how to make business easier for yourself
I like the term ‘low hanging fruit’… It means to do what is doable here and now and within arms reach; rather than busting yourself by trying to push...
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Business of Men
5 ways to leap the confidence gap and get that promotion
It is common knowledge that women are generally less confident than men in the workplace. Yes, we know we can get the job done – and probably our boss’s...
