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The powerful benefits offered by VoIP for your business

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As an active participant in the business world, you have likely heard about VoIP. However, if you have not researched this technology, you may not fully understand what it is or what it has to offer.

If this is the case, you are in the right place. Here you can learn what does VoIP means and what benefits it offers to your business.

VoIP versus cloud pbx

While getting to know about VoIP’s benefits, you must first understand more about it. Voice over Internet Protocol – VoIP – goes by many names, including Cloud PBX, Business or Hosted VoIP, and others. All of these terms have similar meanings.

To avoid any further confusion, you will find all these services listed with the term “VoIP.” With this information, you are ready to dive into the benefits offered by VoIP.

Reduced costs

One of the biggest benefits of VoIP for business is cost savings. This is something that virtually any business, regardless of size or industry, can appreciate. After all, you can only install a specific number of phone lines, and the more you add, the higher the costs surge. This is especially true if your business makes long-distance calls regularly.

With VoIP communication, data is transformed into data packets. This allows them to be sent via your IP network. As a result, you are no longer limited to one phone line having just two users.

Also, traditional phone lines will usually charge you for every minute of call time. However, with VoIP, the only costs are the monthly fees from the ISP (internet service provider).

Simple conferencing capabilities

When you can eliminate dedicated phone lines for your business, conferencing is significantly simplified. Traditional phone systems provide conferencing capabilities; however, you must pay for other services and host more than two callers every time you have a conference.

When you choose a converged data network, these features are provided and built into the monthly cost you pay.

Another benefit offered by VoIP is that it makes video conferencing much easier, too. You will be able to transfer all types of media while on the phone or video call. This helps to improve your ability to solve issues or conduct presentations when needed.

Global access

More and more employees have discovered the benefits that are offered when employees can work remotely. This helps them downsize office spaces, reduce energy and utility costs, and minimize the supplies needed.

They have also discovered that with VoIP, employees can telecommute effectively. With this technology, workers can use the fax, data, and voice services provided through the business’s intranet. Today, VoIP technology is considered portable, allowing users to connect from their home offices, regardless of where they are around the world. Something that is even more beneficial is that your employee’s number will follow them to their new office at home when they make a move to remote work.

Even though telecommuting is a huge benefit, a benefit that is not as well known about VoIP is that it is considered highly mobile. A traditional phone system requires you to assign a unique number to every line, and transferring these numbers is often complicated. VoIP is not like this. If you happen to outgrow your existing office or if you have to change locations, you can easily transfer your VoIP system.

Finding the right VoIP service provider

When it comes to VoIP services, you will find several service providers to choose from. Evaluate the options to find the one that provides the services that suit your needs and the needs your business has and will have in the future. Being informed is the best way to make the most of your VoIP service.

About Marilyn Vinchy

Marilyn Vinchy is a freelance writer and HR specialist. She works for several marketing and public relations agencies, supporting their content teams. She writes about leadership, careers and personal development, and has a knack for productivity and time management techniques. You’ll find her on Twitter here, and you can also visit her blog.

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