All posts tagged "customer care"

  • Strategies to improve customer relationships

    Strategies to improve customer relationships

    The modern consumer has high expectations and a great product doesn’t cut it anymore. The world of online retail means that people have more choices than ever and there are plenty of people out there...

  • Customer loyalty programs – the growing trend and its effectiveness

    Customer loyalty programs – the growing trend and its effectiveness

    Loyalty and trust have always been an important part of all human interactions and transactions since the beginning of times. People tend to have tightly knit relationships with not only their family and friends but...

  • Keeping hold of customers is key

    Keeping hold of customers is key

    A lot of business-minded people are looking at the enormously successful online casino sector and realizing that they need to get a piece of the action. The industry is absolutely raking it in, with projections suggesting...

  • Can keeping your eye off the ball help your business?

    Can keeping your eye off the ball help your business?

    There’s a saying in sport that goes along the lines of ‘playing the ball, not the player’. This can be used in business too. You can be forgiven for becoming too focused on goals that...

  • Women should build ‘connectedness’ to keep in touch with customers

    Women should build ‘connectedness’ to keep in touch with customers

    The process of connecting to a market has always been arduous for many. For those who truly feel an online presence is key to growth (that should be all of you), the ability to implement a...

  • 4 Things you need to know about your customers and clients

    4 top complaints you need to know from customers and clients

    There is no doubt that customers have higher expectations than ever before, but this is the nature of improving business structures, communication technology, and the art of customer service in general. With these high expectations...

  • A straightforward guide to managing angry customers

    A straightforward guide to managing angry customers

    There comes a moment in any business where you suddenly realize you have angered a customer. It happens. In fact, it’s completely inevitable – though that’s not going to stop you feeling terrible about it....

  • You've got the perfect product, what comes next?

    You’ve got the perfect product, what comes next?

    No matter what, every truly great business needs to start with one thing: a truly great product. If you don’t have a great product, then you simply don’t have a business. Starting from a perspective...

  • Make life so much easier for your clients

    Make life so much easier for your clients

    As a business owner, your clients and customers have to be your number one priority. If they’re not happy with the service that you’re offering, then nothing else can work for you. The business will...