All posts tagged "customer service"

What customer service is, and how to do it cost-effectively

This comprehensive guide outlines what customer service is, why it is different in the current business era, and how to do it without having to spend too much money on it. No matter what size...
Improve customer experience: 9 strategies to get to the next level

Providing an excellent customer experience is an essential factor that you need to address as a business owner. If you create a solid strategy to improve customer experience, you can make your brand stand out...
Dealing with customers: Use these strategies to make life much easier

This short quide outlines several strategies you can use when dealing with customers to engage existing ones and find new ones. As a business owner, your focus is on getting clients and customers, and they...
Increasing sales: Expand your retail market to grow your business

As a retailer, it won’t be surprising if the impact of the Covid-19 pandemic shook your business to the core. Revenue across most of the sector dropped dramatically. This wasn’t just a temporary hit –...
Customer complaints: the customer service complaints you can prevent

There is no doubt that customers have higher expectations than ever before, but this is the nature of improving business structures, communication technology, and the art of customer service in general. With these high expectations...
Business phone numbers: The power of the right numbers

The most common perception of business phone numbers is that they are simply a means for companies and their clients to connect via phone calls. However, a business number can do much more than that....
Startup tools to boost your new small business

Starting a new business can be overwhelming, even more when you do not have the right startup tools to control and manage important processes. Let’s look at some essential startup tools that can boost your...
Does a business benefit from a toll free number?

Toll-free numbers are phone numbers with unique codes that have free of charge calls from persons calling such numbers. Some even have text-enabled toll-free numbers that can send or receive text messages, as well. Usually,...
Customer service worth remembering: why customer retention is important

Customer retention is important for the longevity of your business. This article explores why customer retention is important and how you can achieve it. If you don’t already know, customer retention is extremely important to...