Danelle Hunter

Danelle Hunter is the Managing Director of Biggin & Scott Knox with many years of experince within the real estate industry. An expert in her field, Danelle was recently awarded the REA Group’s 2017 AREA Customer Service Excellence Award for her highly acclaimed ability to grow her business by up to 46.3% while maintaining a 100% retention rate simultaneously – a truly impressive feat that has not been surpassed by many.

Career Woman

How to automate customer service measures while still retaining the personal touch

Customer service automation has got a bad reputation, but I believe it can...
Boss Lady

Why systemisation is key to business success in 2018 and beyond

Whether you’ve given it much consideration or not, your business is likely to...
Boss Lady

Be a Jill of all trades vs.master of one

There’s a common misconception that to be a ‘Jill(or Jack) of all trades’...
Boss Lady

How to achieve a 100% customer retention rate

Keeping customers content can be considered one of the biggest challenges of the...