Ian Landsman

Ian Landsman is an entrepreneur and customer experience expert. He founded UserScape in 2005 where he’s created multiple customer focused applications including HelpSpot.com and Thermostat.io.

Boss Lady

How to deal with post-holiday returns & exchanges

The holidays are here. The good news? Expect a significant uptick in sales...
Boss Lady

Customer satisfaction metrics can forecast your future growth or failure

You probably already know that tracking future growth is critical to the success...

Ian Landsman

Boss Lady

How to deal with post-holiday returns & exchanges

Boss Lady

Customer satisfaction metrics can forecast your future growth or failure

Awards

THE BUSINESS WOMAN MEDIA