Melissa Kalan

Melissa Kalan is the Founder of the Australian Revenue Management Association (ARMA), providing online education programs for industry and academia and e-learning course development. Her life philosophy is centred on the principle of “always learning” and her background includes senior management positions within Qantas Airways Limited and The Ritz-Carlton, Hotel Company. Melissa wrote the first nationally accredited short course in revenue and yield management, developed the Graduate Certificate of Revenue Management in partnership with Torrens University Australia, founded the APAC Revenue Management Summit and developed YIELDMAX® - a revenue management training tool for academic partners and recently published her first book drawing on her extensive public speaking experience. Melissa has also recently been appointed CEO of Global Woman Connect – Australian Chapter.