Thjis guide outlines how same-day delivery can benefit your business no matter what sector you are in.
If you run an online business, then chances are you have orders and packages to send to customers. This requires a lot of consideration, especially as there are numerous different options that you could offer when it comes to delivery. Many of these options will have their own benefits, but one of the most beneficial to a business is same-day delivery.
Same-day delivery will see your orders and packages arriving at your customers’ doorsteps within 24 hours. Years ago, this might have seemed like a dream, but it’s now a possibility.
Benefits of same-day delivery
But how exactly can same-day delivery benefit your business? Well, this post has three of the main benefits listed below.
Competitive Advantage
One of the biggest benefits of offering same-day delivery is that it will set your business apart from the others in your industry. A lot of businesses only offer standard shipping options as it can be more cost-effective, but this can open their companies up to being left behind. In fact, it has been found that almost 90% of consumers will pay extra to receive same-day deliveries.
With this knowledge that the majority of online shoppers will pay for same-day delivery, this can set you ahead of competitors through profits, too. This is a good tactic if you want to offer quicker delivery; charging delivery fees takes some of the costs away from your business.
Your market should value convenience to ensure your business does profit from this, which could be used to invest further in your company. Although this is a roundabout benefit of same-day delivery, it will help your business over time.
Improved Customer Experience
Customer satisfaction can be enhanced through the use of same-day delivery. Online shoppers want to receive their orders quickly, and anything less can leave a bad taste in their mouth at times.
This, in other words, means unhappy customers and potentially bad reviews for your business. Your business should aim for satisfied and happy customers, especially when this could lead to repeat business.
Same-day delivery is one way to improve the customer experience. Ensuring that you work with a courier that offers this will vastly improve your customer’s experience and the reviews your business receives. Watch out for ultra-fast delivery, too; for example, some Las Vegas couriers will deliver packages within an hour or less if possible.
Increased Sales
While businesses can profit through the price customers pay for same-day delivery, the third benefit could also accomplish more sales. Again, this can come down to convenience.
Many customers will buy more items or order more frequently when they can select same-day delivery, and this will result in increased sales. Studies have been found to support that claim, that the revenue of most businesses increased as a direct result of the faster delivery.
More generated sales can also be due to impulse buying; customers will often feel less pressure to deliberate whether they should buy products when same-day delivery is offered. The opposite effect can occur if those options are not available, and customers will abandon their carts and sales will be lost.
Summary
By offering same-day delivery to your customers, your business will experience a range of benefits. This will include more sales, better customer experience, and a competitive advantage.
Simply by getting your product to your customers faster, you can see your business rise and thrive.
