All posts tagged "customer satisfaction"
-
How to improve customer satisfaction: 5 key strategies
Customer satisfaction is a key factor to success, as it directly affects your business revenue and the way your customers perceive your brand. Thus, as a business owner, you should make strategies for how to...
-
Deliveries damaged? Why packages get damaged and how to prevent it
When you send out items to your customers for delivery, the main goal is to have them delivered on time and intact. While the first part is relatively easy due to the rise of smart...
-
Hate call centres? You’re not alone
When was the last time you used a call centre? And was it a great experience? I’d safely bet not. In fact, new research has revealed that a huge 64% of Australians* say that they...
-
How to grow your business using coupons and loyalty programs
A high customer retention rate is important for businesses of all sizes, but particularly for small businesses. Not only is it less expensive to retain current customers than it is to attract new ones, but...
