All posts tagged "customer satisfaction"

  • Hate call centres? You’re not alone

    Hate call centres? You’re not alone

    When was the last time you used a call centre? And was it a great experience? I’d safely bet not. In fact, new research has revealed that a huge 64% of Australians* say that they...

  • Keeping hold of customers is key

    Keeping hold of customers is key

    A lot of business-minded people are looking at the enormously successful online casino sector and realizing that they need to get a piece of the action. The industry is absolutely raking it in, with projections suggesting...

  • Make life so much easier for your clients

    How to grow your business using coupons and loyalty programs

    A high customer retention rate is important for businesses of all sizes, but particularly for small businesses. Not only is it less expensive to retain current customers than it is to attract new ones, but...

  • Why hiring women in skilled trades is a win-win situation

    Why hiring women in skilled trades is a win-win situation

    Women are making a big impact in the skilled trades and will play an important role in the future of blue collar America. But it isn’t only women who benefit from choosing a career in...