All posts tagged "customer service tips"
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Customer service worth remembering: why customer retention is important
Customer retention is important for the longevity of your business. This article explores why customer retention is important and how you can achieve it. If you don’t already know, customer retention is extremely important to...
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6 Rules for using automation in your customer service
You’ve heard a lot about using automation to do customer service, but you maybe you have heard just as many horror stories as success stories. Voicemail mazes, unwatched email queues, and irritating template responses are...
