All posts tagged "customer feedback"

  • When and why to use consumer surveys

    When and why to use consumer surveys

    If you’ve thought about a consumer survey in the past, now may be the right time to create and distribute one. These surveys can offer valuable insight into the minds of your customer base, and...

  • Lost your 'Why'? 5 steps to find it again

    Lost your ‘Why’? 5 steps to find it again

    Do you ever have times when it all seems too hard and kind of pointless? We all go through periods in business where we’re lacking focus and less motivated than usual. Sometimes it’s easily explained...

  • 7 Ways to get better at what you do

    7 Ways to get better at what you do

    If you would like to make sure that you are the best version of yourself you can be, it is important that you get better at what you do for a living every day. The...

  • 7 tips for women starting an online business from scratch

    7 tips for women starting an online business from scratch

    If you’re passionate about something and now you finally have the time to pursue it, you will get a lot of questions and you will be very confused at the start. People with no experience...

  • One simple solution to deal with customer support

    One simple solution to deal with customer support

    There are two opportunities you can use to create customer loyalty. The first is by giving them a good experience when they purchase. The second — and in many ways the even more important one...

  • Business facts: bad customer feedback is good for your business

    When you’re in business, it becomes — in a way — your baby. You dedicate hours to your company, forgoing sleep and a social life in an effort to get your business off the ground....

  • 5 Ways to gather data without inconveniencing your customer

    5 Ways to gather data without inconveniencing your customer

    A common way of gathering useful data is to survey your current customers. Surveys offer a convenient way for people to provide feedback. However, they may also be an annoyance that strains your customer relationships....

  • Why improving your NPS is important

    Why improving your NPS is important

    Net Promoter Score is one way of determining how much your customers like you. It measures how likely they are to recommend doing business with you using a basic scale. Some NPS surveys also offer...

  • Why sharing stories can build customer loyalty

    Why sharing stories can build customer loyalty

    Storytelling is emerging as a powerful and effective way to build customer loyalty.When we listen to stories different areas in our brain are stimulated and an emotional response is provoked. Good stories make us feel...