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What are SERPs and why do they matter for business SEO


Of all the billions of pages on the web (and there are at least 5.55 billion according to, the search engine results pages (SERPs) are the most important if you’re a website owner or digital marketer. But what are SERPs, how do they function, and why are they so important for business SEO?

These pages appear on Google and other search engines in response to a searcher’s query (which could be a word, a phrase or a string of characters) and competition is fierce for a prominent ranking.   The results generally combine several different types of content depending on the type of search query and how the search engines believe provides the best answer.  These include paid ads, organic text, images, videos, featured snippets, knowledge cards and ‘People also Ask’ boxes.

What are SERPs elements for ranking?

The SERPs take into account many different elements when deciding the rankings including organic results, paid searches, the device used for the search and the searcher’s location – and it’s vital for SEO specialists to keep abreast of technological developments in order to get (and keep) that all-important page one or page two ranking. But it’s a complex landscape and can seem a bit overwhelming, so you may find this article useful in unpacking the basics of the SERPs and why they’re important for SEO.

All of us searchers expect to find the answer to our query on our first search attempt, right?  It’s the age of instant gratification and we don’t want to scroll through pages and pages of results or waste time on unnecessary click-throughs.

That means the search engines have an enormous job to do – millions of people all over the world rely on them 24/7 – and they keep changing their algorithms to keep their results authentic, accurate and relevant.   Consequently, SEO specialists also have to be on the ball to keep pace with these ongoing technological developments and find ways for sites to climb the rankings.

Let’s look at some of the numbers. The top three Google search results for a keyword or phrase get 75.1% of all clicks with 53% of clicks going to the first five organic results. (Source: Backlinko)

And while the majority of search clicks are distributed across the first few results, the number one slot is the best place to be BY FAR with an average click-through-rate (CTR) of 31.7%.   A top-ranked website is 10 times more likely to get a click than a webpage in 10th spot and if yours is on page two, less than one percent of Google searchers are likely to click on it.

On average, if you move up one spot, you can increase your CTR by around 30% but it really depends on where you’re moving from.  There’s a huge drop-off in CTR from first to second place and going from number three to number two will see a big jump, but it’s pretty flat between numbers 6 – 10.  In other words, you really want top five!

The numbers add up to clicks and traffic and it’s not rocket science working out that the more visits you have to your business website, the better for business.  By the same measure, the more effort you put into improving your SERP rankings, the greater the likelihood of success.  And that’s why it’s so important to understand what’s behind the SERPs and why they’re important for SEO.

Naturally, most people assume that the top spots in the search results are the most relevant for their particular search query.  It’s human nature to go with popular opinion, so when we see a number one ranked website, many of us assume that it’s the most popular because it’s the ‘best’.

But as website developers and SEO specialists all know, opinions and assumptions mean nothing in the competitive field of SERPs.  It’s all about understanding what the SERPs are looking for (and importantly, knowing what they don’t want!) and working hard to fulfil those criteria.

Even though the results pages look a little different depending on your query (go on, do a couple of different searches and have a look at how they differ) – they are actually all comprised of the same three elements, namely paid advertisements, organic results and SERP features.

Paid ads

Getting into the paid ads is simple.  You just have to buy visits to your site rather than earn them organically.  Paid ads work on the basis of pay-per-click (PPC) which allows advertisers to bid on a keyword that is relevant to their business and then pay a fee every time someone clicks on one of those ads.

Organic results

This is where SEO really comes in.  Google has to work through all the various pages on the internet which contain the keywords being searched (and there can be thousands of them) to sort out which one/s provide the most relevant and the highest quality response.

These ranking factors take into account many different factors including backlinks, whether the pages are indexed appropriately and whether they are optimised for search.

SERP features

These features include things like Shopping Results, People Also Ask boxes, Featured Snippets, Top Stories and Videos and they show up in the search results, often providing answers to a query without the user having to click on a site to get a result.  A page can appear in some of these features without having to pay – but it’s not always possible – and the key is to understand how they work and what data they use so you can look for opportunities to drive traffic.

There are plenty of things you can do to influence the SERPs – or at least attempt to entice them into ‘choosing’ your webpage so that you increase your chances of climbing the rankings and thereby boost traffic to your site. And that’s why the SERPs matter to SEO and why it matters to have an experienced SEO specialist on your side.

About Karen Dauncey

Karen Dauncey has over 17 years of experience as an SEO & Google Ads Specialist. She is the director and founder of Blue Cherry Online Marketing and specialises in helping businesses get found online using Google using Search Engine Optimisation (SEO) and Google Ads. She will be shortly launching The SEO School, an online course to help businesses get found online using Google using SEO.

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