All posts tagged "client retention"
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How to improve customer satisfaction: 5 key strategies
Customer satisfaction is a key factor to success, as it directly affects your business revenue and the way your customers perceive your brand. Thus, as a business owner, you should make strategies for how to...
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Expanding business revenue: how to increase your small business
This guide outlines how even small brands can work at expanding business revenue and profits. Survival rates for small business are about an even bet, with only 50% of small businesses five years or more,...
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Why printed promotional mugs are worth getting for your company office
Everyone loves a gift – and everyone enjoys a good cup of tea or a lovely cup of freshly made coffee … and your clients or visitors are no different. If you are a business,...
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You’ve got this: what to do when you’ve made a big mistake
Dr Froswa’ Booker-Drew answers your questions, putting her years of experience and practice into the goal of solving those knotty problems that beset us, and assuring us: ‘you’ve got this’. If you’d like Froswa’ to...
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Losing customers? Here’s how to turn things around
There are many reasons why your customers might have lost faith in your brand. Perhaps you were caught up in some kind of scandal or you simply lost your way in terms of offering customers...
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How to reach your long-term clients without “looking needy”
A former client who wishes to return for more products/services is an incredible win. Why? Because if he’s a returning customer, you no longer have to spend money on winning a new one. If all...
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3 rules for better client retention
Attracting customers, that’s the easy part. The harder thing is to keep hold of the loyal customers you’ve managed to attract. It’s one of the golden startup rules new business owners need to remember. This...








