All posts tagged "customer relationship"

  • Women should build ‘connectedness’ to keep in touch with customers

    Women should build ‘connectedness’ to keep in touch with customers

    The process of connecting to a market has always been arduous for many. For those who truly feel an online presence is key to growth (that should be all of you), the ability to implement a...

  • How to best utilize a mobile CRM system and its data

    How to best utilize a mobile CRM system and its data

    You should know that utilizing a mobile CRM (Customer Relationship Management) solution will only work if you and your team can truly rely on it. The key to a successful mobile CRM deployment is that...

  • A straightforward guide to managing angry customers

    A straightforward guide to managing angry customers

    There comes a moment in any business where you suddenly realize you have angered a customer. It happens. In fact, it’s completely inevitable – though that’s not going to stop you feeling terrible about it....

  • Customer engagement strategies proven to drive results

    As businesses, we’re encouraged to engage our customers. We have hundreds of platforms — from email managers to CRM software to social media — and analytical programs to measure our success, yet achieving customer engagement...

  • Make life so much easier for your clients

    Make life so much easier for your clients

    As a business owner, your clients and customers have to be your number one priority. If they’re not happy with the service that you’re offering, then nothing else can work for you. The business will...

  • How to really listen to your customers

    How to really listen to your customers

    Active listening, hearing what your customers really say, treating each and every one of them as individuals no matter how much your business grows is what it’s all about. Being sensitive to your clients’ needs...