Boss Lady

The ins and outs of travel insurance for business trips

Business trips can be exciting for the most part. They’re a chance to step up, learn, engage, network, grow professionally and visit a new location while you’re at it. However, if you’re heading overseas and you’ve got a trip...
6 Steps to creating the ideal business persona

No matter how prepared you think you are, there will always be business opportunities that sneak up on you. Similarly, there will always be challenges you’ll be forced to take on, and coming out of your comfort zone is...
Small business resources: an important first step

Here’s a question that can be surprisingly hard to answer: what are small business resources? One simple answer might be that it is anything which a business needs in order to function, to excel or to flourish. Seen in...
The missing skill that can destroy a woman’s business, and her life

Women are amazing at so many things in business. Traits that are naturally associated with our feminine side, like intuition, nurturing, and juggling many tasks and concepts at once, translate beautifully into the ability to make wise decisions quickly,...
Business facts: bad customer feedback is good for your business

When you’re in business, it becomes — in a way — your baby. You dedicate hours to your company, forgoing sleep and a social life in an effort to get your business off the ground. When you manage this...
Changing direction can be hard, but it beats closing down

Did you know that in Australia over the last two financial years, over 2,100 retail businesses closed their doors or went into administration? To put it in perspective, that’s more than mining and manufacturing combined. Whether you want to...
The key ingredients for trade show success

Attending trade shows is something that every business has to do in order to gain exposure. However, there’s a difference between going prepared and going with no idea about what you’re doing. The objective of a trade show visit...
How to protect against hackers, malware and ransomware

Hackers are everywhere, and they aren’t going away. As a business owner, you must take responsibility to protect yourself, your business, and your customer data. Practice the following six techniques to safeguard your business from hackers. Use strong passwords...
Customer service strategy: how to improve online relations

This guide outlines how to develop or improve your customer service strategy with simple effective tactics. The digital dimension added a new level of necessary client attention. Many of the tips and tricks of the trade that work perfectly...