All posts tagged "social media"

  • Infographic: the brave new world of customer service

    The digital dimension added a new level of necessary client attention. Many of the tips and tricks of the trade that work perfectly when performing client facing actions in person or on the phone are...

  • The 5 ingredients you need for social media success

    The 5 ingredients you need for social media success

    There are a handful of companies in the world that are so inherently interesting that they don’t need to overthink their social media approach: their product or service can do all the work. Alas, this...

  • Why your social media is boring

    Why your social media is boring

    It’s a crazy world out there in Social Town right now – blogs, content, sharing, repurposing, originality and the constant need to be ‘out there’ spreading the word – your word! It’s exhausting and, quite...

  • How to effectively manage your public relations

    No matter what industry you’re in or what products or services you sell, you will have to deal with the media in some way. Managing your brand’s relationship with the media can be challenging, but...

  • Make more sales with shoppable social media

    Hello, would you like to buy this amazing product at this fantastic price? You would? Excellent! All you need to do is complete this obstacle course based on the Wipeout show before reciting all the...

  • Turn your passion into a business

    Turn your passion into a business

    Everybody has something that they are crazy about. It can be just about anything, a fact demonstrated by how easy it is to find online communities dedicated to every subject imaginable. One of the curious...

  • 3 tips for effective networking

    I have often been told I am good at networking. It is meant as a compliment, but I cringe when I hear it. I like people. I attract good people. I love to introduce people...

  • Boost your startup with key tech

    Boost your startup with key tech

    Starting a business requires that you have a lot of know how about many different subjects. Increasingly, one of the most important subjects you need to have a grasp of is technology. The more that...

  • Customer care has gone social: infographic shows how to transition

    Customer care has gone social: infographic shows how to transition

    If you’ve spent the last few years or more building up a business of which you’re proud, it can be difficult to the put the brakes on for a moment to think about the way...