All posts tagged "customer loyalty"

Turning customers into raving fans
There’s nothing much that beats going to the footy at a packed MCG and yelling yourself hoarse as you celebrate each spectacular mark and miracle goal. Footy fans everywhere are on their feet, waving their...
Is it a good idea to give gifts to your customers?
Gift-giving is an essential part of socialising with friends and family, but in the context of a commercial relationship you might have questions about its suitability. So should you line up freebies to hand out...
How to keep your business reputation positive
There is a famous saying that it takes 5 years to build a business reputation and it takes only 5 minutes to ruin it. If you build a house of cards, one waft of air...
Have your customers lost faith? Here’s how to turn things around
There are many reasons why your customers might have lost faith in your brand. Perhaps you were caught up in some kind of scandal or you simply lost your way in terms of offering customers...
One simple solution to deal with customer support
There are two opportunities you can use to create customer loyalty. The first is by giving them a good experience when they purchase. The second — and in many ways the even more important one...
Customer loyalty programs – the growing trend and its effectiveness
Loyalty and trust have always been an important part of all human interactions and transactions since the beginning of times. People tend to have tightly knit relationships with not only their family and friends but...
4 Ways to attract customers – and keep them coming back!
In 2018, business is most definitely booming. Every industry and sector have found themselves in a place of healthy competition, with rivals vying for the attention of a select group of potential consumers. So ensuring...
How to grow your business using coupons and loyalty programs
A high customer retention rate is important for businesses of all sizes, but particularly for small businesses. Not only is it less expensive to retain current customers than it is to attract new ones, but...
Customer engagement strategies proven to drive results
As businesses, we’re encouraged to engage our customers. We have hundreds of platforms — from email managers to CRM software to social media — and analytical programs to measure our success, yet achieving customer engagement...