All posts tagged "customer loyalty"

How to keep your business reputation positive
There is a famous saying that it takes 5 years to build a business reputation and it takes only 5 minutes to ruin it. If you build a house of cards, one waft of air...
Have your customers lost faith? Here’s how to turn things around
There are many reasons why your customers might have lost faith in your brand. Perhaps you were caught up in some kind of scandal or you simply lost your way in terms of offering customers...
One simple solution to deal with customer support
There are two opportunities you can use to create customer loyalty. The first is by giving them a good experience when they purchase. The second — and in many ways the even more important one...
Customer loyalty programs – the growing trend and its effectiveness
Loyalty and trust have always been an important part of all human interactions and transactions since the beginning of times. People tend to have tightly knit relationships with not only their family and friends but...
4 Ways to attract customers – and keep them coming back!
In 2018, business is most definitely booming. Every industry and sector have found themselves in a place of healthy competition, with rivals vying for the attention of a select group of potential consumers. So ensuring...
How to grow your business using coupons and loyalty programs
A high customer retention rate is important for businesses of all sizes, but particularly for small businesses. Not only is it less expensive to retain current customers than it is to attract new ones, but...
Customer engagement strategies proven to drive results
As businesses, we’re encouraged to engage our customers. We have hundreds of platforms — from email managers to CRM software to social media — and analytical programs to measure our success, yet achieving customer engagement...
How to really listen to your customers
Active listening, hearing what your customers really say, treating each and every one of them as individuals no matter how much your business grows is what it’s all about. Being sensitive to your clients’ needs...
Why sharing stories can build customer loyalty
Storytelling is emerging as a powerful and effective way to build customer loyalty.When we listen to stories different areas in our brain are stimulated and an emotional response is provoked. Good stories make us feel...